Our initial estimate over the phone is free and without obligation. However if a survey of your property is needed, our surveyor will call you to discuss any potential cost prior to arranging the survey.

Our opening times are Monday to Friday from 8:30am until 6:00pm.

Treatment is a general term used to simply describe the many methods and options available to a licensed pest controller. Options include gels, pastes, baits, granules, dust, mist sprays or water-based liquid sprays. The type of application used is determined by the type of pest, infestation severity and the access to the problem area. In some situations, more than one type of treatment may be required.

Yes. We only use the safest, latest and fully tested products available. The treatments are also used in hospitals, schools, child care centres, food manufacturing and many other sensitive situations. Material Safety Data Sheets (MSDS) are available on request.

In the interests of being extra careful and for full peace of mind, there may be certain situations when we ask you to vacate the house during treatment. For instance, if very young children, someone who is pregnant, or allergy or asthma sufferers are present.

This is fully discussed and explained with you in advance, and we will seek your permission before applying any treatment.

We will make a decision on the day as to whether we can effectively treat or not due to rain, we would rather postpone the job and treat on a fine day than risk not doing a satisfactory pest management job because the chemicals get washed away.

Whatever happens, it will be a decision that we decide on together.

Most of our chemicals have no odour at all; some have a slight odour but do not affect your ability to inhabit your home comfortably.

The time frame does vary depending on several environmental factors. You technician will be able to give you an accurate idea of when your next treatment will be required when he is at your property.

As the chemicals we use are of low toxicity to humans, everything does not need to be washed after treatment; in fact, this would then make it ineffective.

No, with modern technologies and current chemical production methods, nothing needs to be moved prior to the pest control treatment, we have the right equipment and methods to work around everything in your home. In kitchen cupboards, we do not spray; we use a gel which is discretely placed within the cupboards.

No, we only use a water-based chemical which will not stain; there will be a light mist residue after the bug treatment; however, this will dry and be completely invisible.

Our treatments will see a strong reduction in the level of pests, although total elimination may take several days. It’s not unusual for pests to move about after treatment. For example, cockroach gels or baits are designed to encourage movement towards the bait.

With all of our pest management solutions, we offer a warranty which means that if we do not do the job properly, we will come back for free to fix the problem, we do not want this to happen, so our aim is to do it once and do it right.

Yes, you will need to call if the operator hasn’t booked a specific time to return.

Generally, a yearly inspection for termites and other pests is the best way to minimise pest infestations from developing. Depending on the type of pest and environment, more regular treatments may be required.

NO! We do not want the active termites to be disturbed, this if for a few reasons, if we know where they are, we can quickly and easily assess the best white ant treatment option for them. If they are disturbed, they may retreat, or they may just move to another area of the house, making removal more difficult.